Booking information

Things do not always turn out as expected, so sometimes a booked holiday has to be cancelled or terminated. The AGBH (General Terms an Conditions of business for the Hotel Industry) apply to our house. http://www.hotelverband.at/down/AGBH_englisch.pdf)

§ 5 of the AGBH 2006:
You may cancel your booking without charge up to 3 month prior to your arrival. From 3 month up to 1 month prior to your arrival, that cancellation fee is 40% of the cost of the booking. From 1 month to 1 week prior to your arrival, the cancellation fee is 70 % of the cost of the booking.When you cancel during the last week before you arrive we will invoice you 90 % of the cost of your booking, on early departure 100%

These unnecessary expenses and the associated anger we would like to spare for you. That is why we recommend protecting yourself with the Hotelcancellation Plus or our extensive Hotelcancellation Premium Insurance as a precaution against cancellation or termination as well as rescue costs (including helicopter) and accident benefits (Hotelcancellation Premium only)


Apply AGBH - Austrian Hotel Contract Conditions.
We recommend that you take out travel insurance.